Privacy Policy
Short version: We collect only what we need to respond to your enquiry or deliver our services. We do not sell your data. We do not spam. This page explains what we collect, why, and what rights you have over it.
1. Who We Are
Kulsys Technologies is a product engineering and technology consulting company. We build software products, provide digital transformation services, and deliver industry-specific technology platforms.
Registered Office:
Kulsys Technologies
D 216, Sector 63, Noida 201301
Uttar Pradesh, India
Email: info@kulsys.com
Website: kulsys.com
When this policy refers to “Kulsys”, “we”, “us”, or “our”, it means Kulsys Technologies. When it refers to “you” or “your”, it means any visitor to our website or anyone who reaches out to us through our contact forms.
2. What Information We Collect
We only collect information in two ways: what you give us directly, and what is collected automatically when you use our website.
Information you give us
When you fill out any form on our website (contact form, demo request, free assessment), you may provide:
- Your name
- Phone number
- Email address
- Company or business name
- City
- Details about your project or enquiry
- Budget range or number of stores/users (on relevant forms)
You choose what to share. We do not require more than the minimum needed to respond to you.
Information collected automatically
When you visit our website, standard analytics and technical data may be collected automatically, including:
- Pages you visit and how long you spend on them
- Your general location (country or city level, not your exact address)
- Browser type and device type
- Referring website (how you found us)
- IP address (anonymised where possible)
This data is collected via cookies and analytics tools (see Section 5 for details).
Information we do NOT collect
We do not collect:
- Payment or financial details through this website
- Government ID, Aadhaar, PAN, or passport numbers
- Sensitive personal data such as health records or biometric data
- Social media credentials or account passwords
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or demo request
- Schedule a discovery call or scoping session
- Send you a proposal, assessment, or follow-up relevant to your request
- Improve our website and services based on aggregate usage data
We do not add you to marketing mailing lists without your explicit consent. If you receive an email from us, it will be directly related to what you asked us about.
We do not use your personal data for automated decision-making or profiling.
6. How Long We Keep Your Data
We keep your information only for as long as necessary:
- Enquiry or form submissions — up to 24 months from your last interaction with us, or until you ask us to delete it, whichever comes first
- Active client data — for the duration of the engagement, plus a reasonable period for any post-project support or legal record-keeping requirements
- Analytics data — retained as configured in Google Analytics (typically 14 months)
After the retention period, data is deleted or anonymised.
7. How We Protect Your Data
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include:
- HTTPS encryption across all pages of our website
- Access controls — only authorised team members can access form submissions
- No storage of sensitive financial or government ID data through this website
While we take data security seriously, no method of transmission over the internet is 100% secure. If you have sensitive information to share, please contact us at info@kulsys.com to arrange a secure channel.
8. Your Rights
Depending on where you are located, you may have the following rights over your personal data:
For users in India (DPDPA 2023)
- Right to access — request a summary of the personal data we hold about you
- Right to correction — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your personal data, subject to legal or contractual obligations
- Right to nominate — nominate someone to exercise your rights on your behalf
- Right to grievance redressal — raise a complaint with us and expect a response within a reasonable time
For users in the European Union or UK (GDPR)
- Right to access — receive a copy of the personal data we hold about you
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion (“right to be forgotten”)
- Right to restrict processing — ask us to pause how we use your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on our legitimate interests
- Right to lodge a complaint — with a supervisory authority in your country
To exercise any of these rights, email us at info@kulsys.com with the subject line “Privacy Request”. We will respond within 30 days.
We will not charge you for making a request unless it is clearly excessive or repetitive.
9. Children’s Privacy
Our website and services are intended for business use only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us at info@kulsys.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time as our services evolve or legal requirements change. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.
If we make significant changes that affect how we handle your personal data, we will make reasonable efforts to notify you directly (for example, by email if you have an active enquiry with us).
11. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how we handled your information, please reach out:
Email: info@kulsys.com
Subject line: Privacy Request
Postal address:
Kulsys Technologies
D 216, Sector 63, Noida 201301
Uttar Pradesh, India
We will acknowledge your request within 3 business days and aim to resolve it within 30 days.